I am applying for a new visa to Tanzania having travelled there before in 2015. In the application it’s asking for my old visa number which I have since lost, is there anyway to get round this?
What Happens If You Lose Your Tanzania eVisa?
Losing your Tanzania eVisa can cause serious travel problems. Without it, you may face delays, extra costs, or denial of entry. Knowing what steps to take to recover or replace your eVisa can help you avoid travel disruptions.
How the Tanzania eVisa Works
The Tanzania eVisa is an electronic visa issued by the Immigration Services Department to eligible travelers. It is delivered digitally via email, and you must present a printed or digital copy upon arrival.
Because the eVisa is stored electronically, it is easier to recover than a lost physical visa. However, losing it can still cause delays or entry issues, so it’s important to know how to access or replace it if needed.
Steps to Take If You Lose Your Tanzania eVisa
If you lose access to your Tanzania eVisa, follow these steps to recover it:
Check Your Email and Downloads
Your eVisa approval was sent to the email address you used during application.
- Search your inbox for a message from the Tanzania Immigration Services Department
- Check your Downloads folder or cloud storage if you previously saved it.
Retrieve It from the eVisa Website
If you cannot find it in your email:
- Visit the Tanzania eVisa portal
- Log in with your application ID and passport number
- Check your application status and download the eVisa again.
Contact Tanzania eVisa Support
If you still cannot access it:
- Use the portal’s Contact Us section
- Send an email with your full name, passport number, and application ID
- If already traveling, visit the nearest Tanzanian embassy or consulate.
When to Consider Reapplying for Your Tanzania eVisa
If you cannot retrieve your Tanzania eVisa despite all efforts, you may need to submit a new application.
You should consider reapplying if:
- Your eVisa was not received and cannot be reissued
- Your original application was lost or processed incorrectly
- You are traveling soon and cannot wait for further support responses
How to Reapply for a Tanzania eVisa:
- Visit the Tanzania eVisa portal and start a new application
- Make sure all details are accurate to avoid delays
- Upload the required documents and pay the visa fee again
- Save a copy of your application reference number and email confirmation for future tracking
Handling a Lost eVisa While in Tanzania
If you lose access to your eVisa while in Tanzania, here’s what to do:
- Visit the Nearest Immigration Office: Bring your passport and travel details to verify your visa status. The officers can confirm your entry and guide you on next steps.
- Inform Your Embassy or Consulate: Contact your country’s embassy if you encounter difficulties at immigration for additional support.
- Keep Extra Identification: Having copies of your passport, entry stamp, and travel itinerary can help resolve issues more smoothly.
Consequences of Losing Your Tanzania eVisa
Losing your Tanzania eVisa can lead to several issues, especially if you are close to your travel date or already in transit. Here are the key consequences:
- Denied Boarding by Airlines: Many airlines require a valid visa before allowing passengers to board flights to Tanzania. Without it, you may be refused travel.
- Entry Denial at Immigration: Upon arrival, the immigration officials will ask for your eVisa. If you cannot present it, you may be denied entry.
- Delays and Additional Costs: You may need to contact support, request a reissue, or reapply, which can lead to unexpected costs and delays.
- Possible Need to Reapply: If your eVisa cannot be retrieved, you may have to submit a new application and repay the visa fee.
- Disruptions to Travel Plans: Missing your visa may cause delayed or canceled flights, hotel bookings, and tour arrangements.
- Immigration Issues for Future Travel: Losing important documents frequently or failing to follow visa requirements could affect future travel approvals.
Preventive Measures: How to Avoid Losing Your eVisa
Take these steps to protect your eVisa:
- Print Multiple Copies: Keep at least two printed copies in your carry-on.
- Save a Digital Copy: Store it on your phone, tablet, or laptop, and email it to yourself.
- Use Cloud Storage: Upload it to Google Drive, Dropbox, or iCloud.
- Keep a Backup in Your Travel Folder: Place a laminated copy in your passport holder.
- Record Your Application Details: Note your application ID, passport number, and approval date in a notebook or notes app.
Frequently Asked Questions (FAQs)
1. Can I enter Tanzania without a printed eVisa?
A printed copy is recommended. A digital copy may be accepted, but a printout is safer.
2. What if I lose my eVisa and forget my application ID?
You can retrieve your eVisa using your passport number and registered email on the official Tanzania eVisa website.
3. Can I get a copy of my eVisa at the airport?
No, Tanzania airports do not offer visa printing services. Retrieve and print your eVisa before traveling.
4. How long does it take to recover a lost eVisa?
With your application details, you can usually retrieve and print your eVisa within minutes. If you need assistance from immigration authorities, it may take 1–2 business days.
Content Disclaimer: Although this information was last updated in march 2026, we recommend verifying with the appropriate agencies, embassies, and airlines to ensure complete accuracy regarding your travel plans.
Start Your Tanzania eVisa
- Fill out the Tanzania eVisa application form online with your passport details.
- Pay the visa fee securely online using your credit card.
- Check your email for payment confirmation and receive your Tanzania eVisa electronically.
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